Choosing a hosted CiviCRM provider or other LibreSaaS CRM for Agaric

Fri, Dec 11, 2020

Choosing an awesome CRM - Crazed fan Relationship Management - platform for Agaric. #LibreSaaS - hosted by someone else but open source free software

CiviCRM options: https://civicrm.org/partners-contributors?country_id=&custom_157=Hosting&custom_181=All&cms=All

Potential ‘hosts’ of CiviCRM (for most hosting isn’t their main thing)

Friends:

• https://nubay.org/
• https://palantetech.coop/
• https://www.openflows.com/
• Ex-Palante co-founder Jon Goldberg: https://www.megaphonetech.com/
• https://www.progressivetech.org/ (not interested in for-profits nor unusual non-profits)

Some that i know have contributed to CiviCRM:

• https://joineryhq.com/

Actual SaaS, should be able to just sign up:

• https://www.civi-go.net/en (from https://www.ixiam.com/en/ )
• https://blackflysolutions.ca/

Other:

• Best branding: https://giantrabbit.com/ and https://giantrabbit.com/data-and-crm - worth contacting and saving / stealing from their answers, if their response to inquiries is half as good as their initial presentation
• A cooperative! https://www.symbiotic.coop/en

Other LibreSaaS CRM

SuiteCRM

• https://suitecrm.com/

Mautic

I don’t think anything Acquia is doing will be truly LibreSaaS, but their CRM-like offering, Mautic, is GPLv3

• https://www.mautic.org/ - they bring in a few thousand dollars on open collective, https://opencollective.com/mautic

But to avoid dependence on Acquia secret code, we’d probably want to host ourselves:

• https://github.com/mautic/mautic
• Link to latest release zip on home page doesn’t work but https://github.com/mautic/mautic/releases would.

EspoCRM

Old-school businessy, but clean UI and a thousand features.

• https://www.espocrm.com/
• https://github.com/espocrm/espocrm

Not actually LibreSaaS (proprietary parts)

VTiger

• https://www.vtiger.com/
• It’s actually built on (forked from?) Sugar CRM
• Tons of features are only in the hosted version: https://www.vtiger.com/open-source-vs-cloud/

Self-hosted Libre CRMs

Rockstar ERP

For finance, purchase, inventory, and sales.

• http://rockstar-software.com/en/rockstar-erp.php

Corteza CRM

• https://cortezaproject.org/technology/core/corteza-crm/
• https://github.com/cortezaproject

Crust

• https://www.crust.tech/products/service-solution/
• https://github.com/crusttech

openCRX

• https://www.opencrx.org/
• https://github.com/opencrx

EBI Neutrino

Desktop, not web-based.

• http://www.ebineutrino.org/en
• https://github.com/EBINEUTRINO/EBINeutrino

Discontinued

Cercle, Millennium Business Sweet,

Decision

(Made by freescholar)

Signed up for monthly service hosting civi at $30 a month - https://www.symbiotic.coop/en

The 2 factors - they are a coop and they list phone numbers for all the staff.

Immediate thoughts

lot of good stuff; particularly interested in:

“Allow all organisations to benefit from technological advances developed by other users of the software (pooling and sharing using Free Software)”

we should ask for ability to reproduce our Drupal 8 + CiviCRM site in our local development environment, not to be able to push customizations but perchance to make directly relevant upstream contributions that may eventually be useful to us and other symbiotic clients.